The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 618 |
| Houston, TX | 362 |
| Philadelphia, PA | 235 |
| Washington, D.C., DC | 230 |
| Seattle, WA | 228 |
| Atlanta, GA | 204 |
| Denver, CO | 198 |
| Sacramento, CA | 141 |
| San Francisco, CA | 139 |
| Miami, FL | 138 |
| Indianapolis, IN | 130 |
| Orlando, FL | 129 |
| Detroit, MI | 120 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 103 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 87 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 70 |
| Baltimore, MD | 70 |
| New York City, NY | 68 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Charlotte, NC | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
I Shan't Believe It (@IShantBelieveIt) reported @Karens_Red_Pony I have a bundle with Xfinity/Comcast. Internet, Cable, Cell phone. But I'll be darned if I can't let go of the LAN line. The LAN line has voice mail, so I never need to answer it. In fact, I have the bell turned off. Then I listen to a week's worth of messages: all scams.
- Kay-D MusiQ (@KayDMusiQ) reported
@DrewsClues @will_nis Telling people to tank Hulu is a bad look by the way & doesn’t change anything because it doesn’t change Disney’s position, they have contracts that have to be fulfilled with Comcast etc! So all advocating that does is hurt Disney with no actual achievement in the end...
- Masha (@SunshineMashaa) reported
@EmilyVROOOM @Xfinity Oh trust me they customer service such @Xfinity and they are liars!
- 🦦 (@barrydyIan) reported
@comcast You f*ckjng suck another outage, **** is is unacceptable
- Huskies Pac-12 North Champs (@Go_Dawgs_91) reported
I'm going to explode on Comcast. I lost signal and it's not working. Bad enough I have to pay these sh*tbags $49 for a new remote.
- Sheldon Gertel (@lordsheldon1) reported
@Xfinity How the hell do you get through to a representative? Your voice prompts are the worst. I want to cancel service now.
- Sharminara Haque (@SharminaraH) reported
I want to switch from wow internet service dawg, this **** is whack. Is xfinity good? Or which internet service is the best?
- MD⛄ (@EhmD__) reported
I'm gonna continue to only have internet half of the month. this is some bullsh*t.fix yo **** @Xfinity
- محمد (@MoDeek_) reported
@hajooradam Bro that’s the Comcast building wtf
- Michael Kenny (@PhaceEm) reported
Hey @FOXSports why is the Eagles broadcast so dam choppy? Everytine the play develops, the my TV on @comcast freezes. Please fix asap
- MD⛄ (@EhmD__) reported
@1KDVD @comcast fix yo **** before i swap to ATT
- Aaron Mack (@AMack0914) reported
@comcastcares No. Just fix it. Unplug it and plug it back in
- Dominick Williams (@dominickwilliam) reported
@comcastcares refuses to answer direct questions and resolves issues above and beyond b/c they know they are at fault after being caught lying and deceiving and a charge dispute. They, nor Chat, nor Escalation team, nor the Store. If you have other options besides Comcast, go.
- ThePaddyWhacker (@Doc0586) reported
What the hell is up with Direct TV? I can't get a single football game right now because they are in a fight with multiple channels? Get your **** together, Xfinity is calling...
- MD⛄ (@EhmD__) reported
Reached my internet data cap 13 days into the month. Not gonna be able to use my wifi for the next 2 weeks.A royal **** you to XFinity.
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