Verizon Wireless Contact and Customer Service (2024)

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A helpful review of Verizon customer service and contact information.

By Easton Smith

May 08, 2024

Verizon Wireless Contact and Customer Service (4)2 min read

Verizon is one of the big dogs in the wireless industry. It offers the best mobile network in the country, with fast data speeds and tons of perks. But that doesn’t mean it’s always easy to get someone from the company on the phone.

Verizon’s customer service isn’t the best in the telecommunications industry, but it is a good step ahead of some. So we’re here to help make your customer service experience a bit easier.

  • Verizon customer service phone numbers
  • Other ways to get help from Verizon
  • Verizon customer service performance

Verizon customer service phone numbers

The best way to get customer service from Verizon is to call directly. There’s just no substitute for talking with a real human being (even if you’ve got to wade through a few automated menus first). Here’s a look at all of the customer service numbers you might need.

Verizon Wireless customer service phone numbers

  • Verizon Wireless customer service: +1-800-922-0204
  • Prepaid customer service: +1-888-294-6804
  • National accessibility (for customers with disabilities): +1-888-262-1999
  • Verizon consumer sales: +1-800-225-5499
  • Verizon business sales: +1-855-509-5478
  • Verizon Hum customer service: +1-800-711-5800

Hopefully one of these numbers put you through to an incredibly friendly customer service agent. If not, here are some other ways to get help from Verizon.

Get Verizon's network at a fraction of the price

While Verizon's prepaid plans offer discounted pricing, smaller prepaid carriers often provide significantly better deals. That's because they leverage existing network infrastructure instead of investing in their own towers. The good news is there are several super-affordable providers operating on Verizon's network.

For a cheap unlimited cell phone plan, we recommend Visible's $25 Unlimited Plan. It offers unlimited dataandunlimited mobile hotspot use. For heavy data users, we also like Visible's $45 Unlimited Plan, which gets you 100GB of high-speed data plus unlimited international talk and text to Mexico and Canada, which are pretty rare perks for a prepaid provider.

Check out the table below to see our most recommended prepaid carriers on Verizon's network:

Other ways to get help

If you don’t like talking on the phone, then there are plenty of other ways to get help from Verizon, no matter what issue you’re facing.

You can contact a customer service representative directly using Messenger or by sending a text message. If you’d prefer to see what other Verizon customers have to say about your problem, check out the Verizon Community forums.

If you’re an active Verizon Wireless customer you can sign in to My Verizon using the app on your phone or on your web browser. From there you can reach out to customer support about issues specific to your account.

Verizon also has plenty of other online FAQs and resources on its support website.

Verizon Wireless customer service performance

Prospective customers (and existing customers who are tired of waiting on hold) might wonder how Verizon’s customer service ranks compared to other companies.

Well, according to the American Customer Satisfaction Index’s (ACSI) Customer Satisfaction Reports, Verizon does just fine for its customers. In the mobile category, Verizon is just one point below T-Mobile, with AT&T leading by two points.

Verizon Wireless Contact and Customer Service (5)

Written by

Easton Smith

Easton has worked as a freelance writer and researcher for several years, reviewing health, lifestyle, and technology products. He has probably read more Terms of Use contracts than any human alive. When he’s not sitting in front of a computer, Easton spends his time camping, climbing, and volunteering with humanitarian aid organizations.

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Verizon Wireless Contact and Customer Service (17)

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Verizon Wireless Contact and Customer Service (2024)


Verizon Wireless Contact and Customer Service? ›

VERIZON (1.800. 837.4966) or visit the Contact Us page to chat with us to report a downed pole/line.

Is 800-922-0204 a Verizon customer service number? ›

If you don't want your CPNI used for the marketing purposes described above, please notify us by phone any time at 1-800-333-9956, online at or through Customer Service at 1-800-922-0204 from Monday - Friday 7 a.m. to 11 p.m. and Saturday - Sunday 8 a.m. to 9 p.m.

How do I talk to a person at Verizon Wireless customer service? ›

Verizon Contact Numbers
  1. Sales. 800-225-5499. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
  2. Service. 800-922-0204. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
  3. Technical Support. 800-922-0204. 8 AM - 9 PM (7 days/week) All time zones are local (PT for customers in HI/AK) ...
  4. Sales & Service. 800-837-4966. 8 AM - 7 PM ET (Mon - Fri)

Is 800-837-4966 Verizon support? ›

You can call 800-837-4966 and a Verizon agent will connect you with a Tech Support Pro agent via a priority queue. The MyFios app provides immediate contact with a Tech Support Pro agent via phone.

Does Verizon Wireless have 24-7 customer service? ›

Yes. Verizon Premium Technical Support is available 24 hours a day, seven days a week, 365 days a year. Call anytime you need technical assistance, even in the middle of the night or on a holiday.

Whose number is 888 483 7200? ›

You can and should report Verizon scams right away. Report scams to Verizon by calling 1 (888) 483-7200, emailing, or using the Verizon Message+ app.

How do you get straight to a person on the phone? ›

Dial "0". Most of the time, pressing "0" will take you to an operator. If it doesn't, press it multiple times. For many systems, pressing it twenty times will do the trick.

How do I call Verizon customer service about my bill? ›

1.800. Verizon (1.800.837.4966).

What is the code to call Verizon customer service? ›

# Codes and * Codes
Code to call:Use when you need to:
#832Place a test call
*611Call Verizon Customer Service
*67 + 10-digit phone numberBlock Caller ID for a single call
*71 + 10-digit phone numberForward unanswered calls (mobile phone will ring first)
10 more rows

What is Verizon's $35 a month plan? ›

With Verizon Start Unlimited, you can get unlimited text, talk, and data for $35 per month per line. Other perks include free six-month subscriptions to Apple Music and Disney+, so you can listen to your favorite jams and catch up on streaming Disney classics with your grandkids.

How do I cancel Verizon service? ›

  1. Looking to cancel service? We can help.
  2. Moving outside of Verizon? Help me cancel.
  3. You can cancel by calling 1.844. 837.2262 during business hours.
  4. For security reasons we will need to authenticate you when you call. ...
  5. If you are located in CA, FL, or TX you will need to contact your local provider to cancel service.

What does Verizon code 24 mean? ›

Announcement 24 "This call cannot be completed because there are restrictions on this line" occurs when there are Verizon Smart Family restrictions active on the line and prohibiting a phone call. Please keep in mind that if the Smart Family add-on is removed, it may take up to 24 hours for changes to take effect.

What is the number for Verizon Wireless activation? ›

Call 1-877-807-4646 from any phone and follow the instructions.

What is the number for Verizon mobile billing? ›

Dial #PMT from your mobile phone or 800-922-0204 from any phone. Requires your Account PIN.

What is the number for Verizon customer protection team? ›

In the unfortunate event that your account has been taken over and used to initiate unauthorized Verizon, Verizon Wireless or Fios services, call us at 888.483. 7200. We will work with you to investigate any instances of fraudulent activity.

What is the number for Verizon spam block? ›

To activate or deactivate your Call Block list, press: *60 or dial 1160 on rotary or pulse-dialing phones. *80 or dial 1180 on rotary or pulse-dialing phones.


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